Trends in the customer service industry point to customers wanting extra connection. Not just the human connection -- the connected experiences. The connected technology, channels, and data that scales human touch and makes seamless experiences possible. Salesforce partners help customers grow lifelong customers with Service Cloud by modernizing customer support and contact centers, optimizing field service operations, and delivering seamless employee experiences.
Whether you are just beginning your Service Cloud learning journey or a seasoned Consultant — there is an opportunity for you to grow your skills during Salesforce Days.
Don't miss registration for Service Cloud events
View the full list of Service Cloud Salesforce Days events.
July 18: Prepare for Workforce Engagement Accredited Professional (AP) Credential: Learn more about the Workforce Engagement AP and how to prepare for the exam. Register now.
July 18: Prepare for Service Cloud Voice AP Credential: Learn more about the Service Cloud Voice AP credential and how to prepare for the exam. Register now.
July 26 or August 2: Revenue Intelligence: Enablement Workshop: This workshop cover: revenue intelligence, pipeline management and deal intelligence, forecasting and forecasting insights, revenue insights, and provide an opportunity for Q&A. Each section will include a solution overview, demo, and hands on exercises. Register now.
Aug 16 or 23: Field Service AP Preparation Course: If you plan to take the Field Service AP exam, join to receive tips on how to prepare for this exam. This session includes online training courses recommendations and additional resources that will help you. Register now.
Share your Salesforce Days excitement with your network
After you attend a Salesforce Days event, share the news with your network by showing off your flashy new badge! Let others know why you’re excited to be part of the Salesforce ecosystem and which sessions you’re looking forward to next. Use the hashtag #SalesforceDays to connect with like-minded peers.
Check out all of the events happening from around the world and get ready to deepen your Salesforce skills. Register now!