The Secrets to Your Success... Manager Role

When we set out to teach success managers how to be—well, successful—we wanted to meet all your unique and diverse needs. So our learning design team met with success managers at partner firms. We asked questions, took notes, and learned all about what challenges you, what motivates you, and what excites you in your role.

One thing is for sure: You’ve got a lot on your plate! We heard that your role is varied—no two days look the same.

We also heard that in addition to being a go-to resource for your customers, you’re probably managing a team... or even an entire practice. Your role is a balancing act between managing client relationships and managing the firm.
 

That’s why we created the Success Manager Curriculum in Partner Learning Camp (PLC). It’s packed with tips on how to build and support a cohesive team, successfully attract target customers, and define what success looks like for a variety of projects. To top it all off, you can work through the courses at your own pace.

This curriculum will sharpen your skills when it comes to discovery conversations with customers, so you can make a plan that best fits their needs. You’ll learn strategies to position yourself as a trusted advisor for your customers. And you’ll fine-tune your negotiation skills as you prepare to have renewal conversations.

We’ve put the work in to make sure this curriculum leads you to success. The first step is up to you. Enroll today.