Customers need process automation. It pushes them forward despite the enduring, unpredictable changes of today’s global business climate.
Bret Taylor, Co-CEO of Salesforce, said it best, “When you think about what technology does, it’s about productivity, it’s about driving efficiency, it’s about automation. Our job isn’t to copy and paste things between screens… and when I think of automation, it means that we as employees can focus on what we do best.”
Automation gives teams, well...autonomy! Teams are free to focus on spending their time and talents wisely while lowering costs and maximizing productivity. And Salesforce proudly offers a wide range of process automation tools and capabilities to solve every part of your customer’s business needs.
Ready to dive deeper into these tools and how to successfully implement them? Let’s learn about the Process Automation Accredited Professional (AP) credential and how it validates a partner’s skills and knowledge.
The Process Automation AP credential
One of Partner Learning Camp’s most popular credentials, Process Automation, is designed for partners who are well-versed in the process automation tools Salesforce offers. Even more, they know how to successfully design, configure, build, and implement Process Automation solutions for their customers. The ideal candidates for the credential are Admins, Developers, Consultants, and Architects who have six months or more of implementation experience in automation. Also, a Salesforce Admin certification is recommended but not required.
Let's take a look at the exam topics
The Process Automation AP exam has four sections, which includes a total of 60 questions with an allotted time of 90 minutes. Let’s take a look at the exam sections and what topics each one tests.
Section 1: Automation Basics
- Describe the benefits of automation and choose the right automation tool for a given scenario
- Identify the basic building blocks and capabilities of all key types of automation
Section 2: Tools and Best Practices
- Elaborate on the capabilities, limitations, components, and elements of process automation tools including the Migrate to Flow tool
- Explain the options and steps involved in creating Flows, Orchestrations, and Approvals
- Describe automation best practices
Section 3: Testing, Distribution, and Monitoring
- Identify test cases
- Describe declarative distribution options
- Describe monitoring, management, and other admin capabilities
Section 4: Integration
- Elaborate on all the standard integration capabilities of Flows
- Identify when to use low-code customization
What’s new with the AP exam?
As of October 2022, product experts and learning designers updated the exam to align with the most recent Salesforce process automation offerings. Here's what's new:
- Flow Builder: The exam no longer tests on Process Builder and Workflow Rules, instead centering on Flow Builder for all automation to improve customer scalability and usability.
- Migrate to Flow: A new tool that helps customers easily transition from Process Builder and Workflow Rules to Flow Builder.
- Flow Orchestration Debugging & Management: A new tool that assists with complex business processes that have multiple flows.
- Integration section: The exam has a new Integration section that tests how to connect External Service, External Objects, Invocable Apex, and Platform Events.
Earn Your Process Automation AP
Start preparing for the Process Automation AP exam with its curriculum in Partner Learning Camp (PLC). In addition, below are even more resources to help you receive your Process Automation AP credential. You’ve got this!
Salesforce Days sessions to learn about Process Automation
- Nov 8th: Process Automation Fast Path
- Nov 17th: Flow Orchestration (Show Me How)
- Register here
Process Automation Resources:
