Taylor's Tips For The B2B Solution Architect Certification: Discovery & Customer Success

August 5, 2021 BY Taylor Grimes

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We’re excited to announce the new Salesforce B2B Solution Architect Certification available today! You may think, why get certified or look into this specialty as a career path? The future is bright for B2B Solution Architects. They make sure Salesforce customer implementations and adoptions are more consistent, efficient, and of the highest quality. 

It’s the perfect time to get skills and credentials to showcase your value, while you learn real-world scenarios through curated courses and trails. Let’s take a look at the exam blueprint outline sections and resources that support your learning journey, so you can get started today!

 

Exam Prep: Discovery & Customer Success
 

To pass the Discovery and Customer Success portion of the exam, you’ll need to prepare for questions that support business, process, people, and technology leadership. Remember, this blueprint makes up 25% of the overall exam and will test architects on the following key topics:

  • Document and articulate a customer’s business needs, value, and vision.
  • Define the product roadmap for a B2B multi-cloud solution.
  • Discover the incremental steps to reach the recommended future end state of a B2B multi-cloud solution.

Set yourself up for success with our courses in Partner Learning Camp, available on-demand to support your study plan and pass! Check out the three courses below to get you ready for this portion of the B2B Solution Architect Certification. 

Journey Mapping

This course introduces journey mapping as a tool to provide teams with a clear path to translate vision into action, prioritize goals, and make decisions to drive a customer-centric experience.

Business Process Mapping

Learn business process mapping principles as you unlock the value of inter-departmental processes, and relate them to a company’s Salesforce multi-cloud system.

Drive Multi-Cloud Cultural Change

Assess a company's maturity to make sure they have the resources, processes, and capacity to bring together and maintain a complex multi-cloud solution.

These courses, along with Trailhead’s study methods below, will help you pass the certification:

Review the B2B Solution Architect Exam Guide: The Exam Guide contains all the information you’ll need before your exam, like recommended training, resources, and Trailhead modules.

Complete the official B2B Solution Architect Cert Prep Trailmix and Study for Trail: These step-by-step learning paths help you understand and apply the key concepts to prove your skills.

 

SME Spotlight

This week we sit down with Aine Johnson (she/her/hers), who participated in the B2B Cohort and helped us create and launch last year’s B2B Solution Architect exam. Aine is a partner with CGI as a director, and mentors architects on complex CPQ and Field Service projects. You'll hear about the new B2B Solution Architect exam, supporting the community, and the ways she keeps her #AlwaysBeLearning journey going.

 

 

 

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More Resources for Solution Architects

Partner Learning Camp has two world class Solution Architect curricula for you to choose from: 
The 30 course B2B Solution Architect Curriculum, and Learning Expeditions  for fast paths focused on specific solution areas. They’re curated courses to navigate T-Ruth Mountain, your way.

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